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Top Questions

How can I track my order?

What is Cooks' Junction return/exchange policy?

What's Cooks' Junction Warranty Policy

Can I visit your shop?

Are your products genuine from the manufacturer?

Returns & Exchanges

Returns & Exchanges


I made a mistake on my order. Can I make a change to my order?

What payment methods do you accept?

Do you have any discount codes available?

I have never received a confirmation email. What should I do?

Returns & Exchanges

Warranty Policy

Do I really get shipping for orders over $199.99?


How long will it take to receive my order?

How do I know if my order has shipped? Can I track it?

How much does shipping cost?

Do you offer expedited shipping or order processing?

Who pays for international import taxes?

Do you ship globally?

Do I really get shipping for orders over $199.99?


Warranty Policy

I'm having an issue with my product. What do I do?